At Lukkien, we believe in developing a long-term working relationship with our customers. Combined with our unique business model, this not only delivers the best results, but also provides the most satisfaction for all concerned. It explains, too, why we place a high value on transparency, clarity and reliability – transparency in our pricing, clarity in our procedures, and reliability in our interactions and in delivering what our customers want and need.
THE BENEFITS OF WORKING WITH US AT A GLANCE
A SINGLE, INTEGRATED OPERATION
Lukkien is unique in integrating all media under one roof. As cross- and multimedia production specialists, we combine world-class creativity and technical expertise to provide our customers with 360-degree marketing communications. A single briefing, a single contact, a single bill at the end of the day – it all adds up to simplicity, efficiency and top-quality results.
SCALE AND CONTINUITY
Thanks to the large scale of our operations and our financial stability, we can guarantee long-term continuity and all the capacity you need. Our studio facilities are among the largest in Europe, we have the whole range of disciplines in-house, and we’ve been in business for 40 years. What’s more, we have the financial scope to invest in innovation, the latest technologies and, most importantly, our people.
NO MARK-UPS
Our ‘everything in-house’ philosophy has two significant financial benefits for our customers. First, we rarely need to buy in outside people or equipment – which means we rarely need to apply mark-ups. Second, we have full control over the production process – which means we can afford to take contingency risks ourselves, and not pass them onto the customer.
FIXED-PRICE POLICY
Thanks to our long experience and our optimised processes, we're able to work on a fixed-price basis. This means that both parties know exactly where they stand and are spared nasty surprises. It also means that once the price has been agreed, we can concentrate on the quality of the result, not the state of the budget.
FREE OF RIGHTS
With almost no expectations, whatever we make for you, whether it's photographs, designs, films, websites, music or printed materials, is delivered free of rights. That means you're free to use it in other media or in other contexts - just as you wish. As far as we're concerned, you've paid for it. It's yours.
OUR OWN MODEL AGENCY
We can always find a suitable model for your project, either a model from our in-house agency or a professional from outside. A special benefit offered by our own models is that you don't need to pay the buy-out fees normally charged for the re-use of the photography in different markets or media.
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